On-time delivery is a key performance indicator that measures the efficiency of your delivery and supply chain. It assesses your ability to fulfill customer orders by the promised date, and can be used both as a measure of carrier and fleet performance and customer satisfaction.
Strategies that we implement to ensure on-time delivery:
- Assess your supply chain processes and your current on-time delivery rate to determine what a realistic delivery timeline is.
- Carefully track your inventory so you know what products you have available.
- Understanding product demand to predict better, when you will need to restock certain items.
- Evaluate, deploy local warehouses and reduce the time it takes to deliver products to customers.
- Provide customers with real-time order tracking to make them better plan for the arrival of their orders.
By ensuring on-time delivery, you can establish consistent habits, build client trust, develop a positive reputation, and prevent stress. On-time delivery also helps you better predict disruptions, improve resiliency, manage exceptions and respond to unplanned events.